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Abax360
AI Powered Patient Access
Call Center, Scheduling, Financial Clearance Outsourcing Solutions
According to a recent revenue cycle and patient access staffing survey, of ten survey participants, eight participants indicated that staffing shortages are negatively impacting the patient experience, particularly in areas such as appointment scheduling, patient registration, prior authorization approvals, insurance coverage confirmations, and providing patient cost estimates. Billions of dollars are being lost annually and patient care is significantly impacted.
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abax360 is Abax's AI powered full patient access office outsourcing solution. Our full patient access outsource solution encompasses all 360 degrees of your patient access and financial clearance service lines including: referral management, on-site registration, scheduling, financial clearance (insurance verification and authorization processing), and patient estimation services.
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Whether you are looking to resolve staffing, patient satisfaction, productivity, or quality challenges, Abax360's experienced patient access concierge team members utilize Abax's proprietary and industry defining workflow, gamification and productivity tools, as well as AbaxConneX, our AI powered call center technology, to ensure that your patients are registered, financially cleared, and scheduled in a timely, and patient friendly manner.
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Abax360 offers the following full patient access outsource services:​​
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Registration Support Services
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Scheduling Support Services
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Authorization Support Services
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Insurance Verification Support Services
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No Surprise Billing (NSB) Support Services
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Good Faith Estimate Services
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Backlog Reduction Services
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EPIC Transition Services
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Overflow Management Services
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Full Patient Access Department Outsourcing