AbaxInsight
Referral Insights and Patient Engagement.

Unlock High-Margin Revenue Through Intelligent Data Mining and Patient Outreach.

AI Powered Patient Engagement Software with AbaxInsight.

Identify, Quantify, and Act on Unscheduled Referrals.

AbaxInsight is an advanced AI powered patient engagement software platform designed to help healthcare organizations uncover and act on untapped revenue opportunities. By analyzing clinical records, it identifies unscheduled referrals, quantifies their financial value, and uses multi-channel automation to engage with patients and schedule the patient’s necessary care, thereby generating new, high margin revenue streams and improving patient outcomes.

Automated Intelligence. Human Touch. Measurable Financial Results.

Why Choose AbaxInsight?

AbaxInsight stands out as a comprehensive solution that combines artificial intelligence with personalized patient outreach to maximize healthcare revenue.

Uncover Hidden Revenue

Utilize AI algorithms to scan clinical records and identify unscheduled referrals that represent lost revenue opportunities.

Quantify Financial Impact

Apply CMS or organizational fee schedules to assess the potential revenue from each unscheduled referral, providing clear financial insights.

Engage Patients Effectively

Leverage multi-channel communication—texts, emails, auto-dialer calls, voiceDROPs—to educate patients about necessary care and facilitate scheduling.

Streamline Administrative Processes

Our expert EOC team manages scheduling and financial clearance—including insurance verification, authorizations, estimates, and more—reducing administrative burden.

Enhance Patient Experience

Provide patients with convenient scheduling options and clear information, improving satisfaction and adherence to physician prescribed care plans.

Gain Actionable Insights

Access cloud-based dashboards that offer real-time data on referral patterns, financial metrics, and patient engagement outcomes.

AbaxInsight Features.

AbaxInsight is an AI powered patient engagement software designed to uncover untapped revenue and convert missed care opportunities into scheduled encounters. It combines advanced referral data mining, intelligent automated outreach, and operational support to improve care delivery and financial performance.

AI Powered Referral Data Mining

Continuously scans clinical records to identify unscheduled referrals, surfacing hidden care gaps and revealing additive revenue that would otherwise be lost.

Patient Outreach and Engagement

Uses personalized, multi-channel communication (text, email, autodialer, voiceDROP) to educate and re-engage patients, helping them navigate financial clearance and scheduling.

Financial Clearance and Scheduling

Handles the entire financial clearance and scheduling process including:  insurance verification, authorization, patient estimation, and appointment scheduling to reduce friction and accelerate time to care.

Untapped Revenue Recovery

Identifies missed referral value and quantifies the financial impact using fee schedules, enabling health systems to recover untapped revenue and margin at scale.

Education & Outreach Concierge (EOC) Team

A dedicated team that delivers high-touch, empathetic  patient engagement while managing back-end logistics like benefits checks and schedule coordination.

Smart Outreach Automation

Automates patient follow-ups, status tracking, and reminders to increase conversion rates and reduce manual effort.

Real-Time Analytics Dashboard

Visualizes referral patterns, outreach performance, and recovered revenue with actionable insights for strategic decision-making.

HIPAA and SOC 2.2 Compliant Security

Protects patient data with full audit trails, secure SOC 2.2 infrastructure, and controlled access for users across departments.

EHR, Contact Center, and Scheduling Platform Agnostic

Designed to work with all electronic health record and revenue cycle scheduling systems, minimizing disruption while maximizing value.

Scalable for Health Systems and ACOs

Supports enterprise-level outreach and revenue recovery across multi-site organizations, ACOs, and health networks with ease.

Part of the Abax360 Patient Access Platform.

AbaxAccess is one of three core solutions supported by the AbaxOne software platform and aligned with Abax Health’s full-service approach to revenue-driven patient access transformation:

Abax360

Full-service patient access outsourcing.

AbaxOne

AI powered engine for workflows and communication.

AbaxInsight

Revenue and outreach intelligence for referral recovery.

“AbaxInsight transformed our approach to patient engagement, leading to a significant increase in scheduled procedures and high margin revenue.”

Director of Patient Access

Who It’s For.

Designed for Healthcare Leaders Focused on Increasing Revenue, Margin and Patient Care.

Healthcare Systems & Medical Groups

Accountable Care Organizations (ACOs)

Revenue Cycle Professionals

Generating High Margin Revenue Streams and Patient Engagement in 3 Steps.

Identify

AbaxInsight's AI analyzes electronic health records to detect unscheduled referrals, highlighting opportunities for revenue realization.

Quantify

The system calculates the financial value of each missed referral using standardized fee schedules, prioritizing high-impact referrals.

Act

Through human driven personalized outreach, our EOC team contacts patients, educates them on the importance of follow-up care, and assists with scheduling and financial clearance.

“The combination of AI analytics and human outreach provided by AbaxInsight has been a game-changer for our patient engagement strategy.”

Chief Operating Officer, Regional Health System

Ready to Unlock Your Healthcare Revenue Potential?

Discover how AbaxInsight can revolutionize your patient engagement and generate new, high revenue and margin revenue streams.

Frequently Asked Questions.

How does AI powered patient engagement software help recover missed revenue from unscheduled referrals?

AbaxInsight uses advanced AI to analyze clinical records and identify unscheduled referrals that represent lost revenue and care opportunities. It then quantifies the financial value of these missed appointments and engages patients through personalized outreach to schedule necessary care—helping healthcare organizations capture untapped revenue and margin.

Unlike traditional engagement tools, AbaxInsight combines AI-driven analytics with a human-led Education & Outreach Concierge (EOC) team. This hybrid approach enables healthcare providers to automate the identification of unscheduled referrals and act quickly through real conversations, improving both patient outcomes and revenue realization.

Yes. AbaxInsight is electronic health record (EHR) and revenue cycle system agnostic. Its cloud-based dashboards deliver actionable insights while working within your existing infrastructure—making implementation simple and scalable.